Own a Managed Botforce
The benefits of automation are apparent to everyone. Yet, developing and managing an RPA automation team could be a cumbersome process. It’s an obvious fact that successful projects still require the right people in right places doing the right things right.
Integra offers our team of experienced Automation professionals to assist you in building and managing your complete botforce. This is beneficial when you are looking at running and managing upwards of 10 processes which need automation
So who are these professionals and what should they be doing to support a successful robotic process automation project? You can also read the detailed discussion on our blog
Roles and responsibilities of an RPA developer team:
1.The Process Designer (or) Business Analyst (or) Functional Consultant
The Process Designer is usually a business user who understands the existing process. The rules and the vision for the design process by this role should be ultimately handled by one person or team for accountability purposes. It is important that the Process Designer works closely with all those who perform the current process in order to accurately capture the nuances of the process.
2.Automation architect (or) Bot Developer
The automation architect is the person who actually built the automation using the robotic process automation tool. Depending upon the tool used, this role may or may not require developer level expertise. While many RPA vendors vouch to the fact that the automation studios do not require programming expertise. I would say to not believe it because if you’re looking to automate a process that involves rules and logic like most worldwide automation does, then it definitely requires programming.
3.The Production manager: Biz Ops liaison
This refers to a person who is responsible for running the bot once the bot is tested and goes live into production. So, the other two roles that is the process design and the automation architecture come before the role of a production manager. The production manager is responsible to ensure that the processes are being triggered. He or she addresses the inline processing port prompts.