- Established in 2004
- Offices in US, UK, India and Philippines
- 1500+ staff working from worldwide offices
- Specialists in automation, business process outsourcing and IT services
We put the process first in process automation
- We are process driven rather than software development driven
- We have transitioned from using Excel to building cloud software to using RPA powered process automation platforms
- Our teams work on 100’s of processes for 2000+ customers every year
- Our focus is on extracting out further efficiency from already efficient processes
- We have partnered with a number of RPA vendors to ensure that we can pick and choose the right vendor based on your requirements
Domains with rich and long years of experience include
- Finance and accounting
- Property management and real estate
- Customer support
Our process automation methodology
Understand your overall automation roadmap
From our experience, it is often beneficial to understand the overall picture. This would in essence allow us to lay the foundation for total automation rather than working on a piecemeal basis. Of course, actual deployment would happen in a phased manner.
Understand the major processes in your organization
It is easy to misinterpret the processes unless we meticulously record the way your current process works. Based on the complexity of your requirements, we prepare business requirements document and process definition document to ensure we all stay on the same page.
Check if one of our existing bots can be configured to fit your business process
A key advantage of working with us is that we have bots ready to demo and deploy in your organization for certain core office functions. Get in touch with us to learn more.
Choose a process to deploy a PoC bot in your organization
Often, it is best to start small, especially at the beginning of a large engagement. In this scenario, we typically recommend building a Proof of Concept so you get a feel of how a real bot works and the ways it would impact your business. Upon completion of PoC, we set a clear plan to achieve your automation goals.
Build, test and deploy production ready bots in your organization
This is a core development and implementation task. As we take the responsibility of handling this, you will not have to invest in infrastructure to handle this.
Support your enterprise in running, maintaining and upgrading the bots
No business is static. Change is a constant. We help you upgrade your bots when processes or tasks change.
Automation is not a project. It is a journey. We will help you in every step of your automation journey.