Customer support is a function where responsiveness is a must. The faster the response, the better. For most businesses, maintaining a human customer support center is a huge cost of doing business. Can we apply the principles of automation and integrate RPA bots as partners in customer support? We believe so. At it’s core, our Integra has worked on a vast array of customer support projects and have realized that while not everything can be automated, whatever can be automated, should.

A list of areas in customer Support where we can assist.